Quote:
| Originally Posted by Fathoms Down To me it sounds like you are not "attitudinally" ready for that course. |
I hope never to be ready for this:
'When you communicate, you are really a guide. If you are an effective guide, you must be clear on where you want your listeners to end up, what your journey's destination is and where your listeners are starting from'
Which reminds me, DWP have a weekly intranet column where staff send in buzzwords they've heard used and alternative meanings. I'll post some after Christmas when i'm back in the office (or Kate could grab them off the Intranet - they're in the Staff Room section)