Thread: Unhelpful Pr*cks!!! A rant.
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Old 10-01-05, 04:55 PM
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Quote:
Originally Posted by Finless
If someone comes in rude and agressive, then being rude and agressive back will only heighten the tension not reduce it, and if someone comes in being calm and needing help/advice, then there is no cause to be rude and agressive either.

I also said
Quote:
Originally Posted by Juz
They are paid by the govt, from my taxes, to treat people using basic human relationship principles and I expect to be treated with respect, until such point that I no longer deserve it (ie become abusive etc).
Yeah, I am serious.

You can be firm, authoritative and principled WITHOUT being rude.

Juz
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