Daz
Otter suits are great and the service is exceptional.
Here's my experience with Otter..
Went to see if I could get a cheap suit off the peg, Otter have a massive stock of suits upstairs that can be bought for a song.... the only problem is you have to fit them which I didn't unfortunately... so...
I wanted a Brittanic and so tried on a few shop suits (not a song) only to find that they didn't feel right (appantley I'm a strange shape
) I then tried on a suit that resembled my old Aedura (same colour and everything ) but unlike my Aerdura I could manouvre, reach back for valves bend the legs easily the full works and so decided that I wanted a suit made in the Otter material and not the Codura material but wanted it cut like the suit that I'd just tried on...
I was told by Brett (the guy helping me) that he thought the suit was too large, but to me it felt great and so I stuck to my guns and ordered it.... My biggest fear being that I'd sold a perfectly good Aerdura only to replace it with a suit that still wouldn't allow access to my valves, so I'd rather go large than not be able to reach the valves..
The suit was duly made and JJ (top man) rushed through the making of it to allow me to take it to the YD Anglesey trip. After picking it up and trying it on in the shop Bretts still muttering about it being too big but I'm thinking "No way this feels great" so took it off home..
As soon as I'm home I rush upstairs and sweating like a rapist climb into the undersuit and don the drysuit and then vacuum it.... to my horror standing there in the full length mirror is me wearing something that looks like my dad's cast off.... it was bloody massive
Gutted I took it to Angelsey and ended up diving with Bob Cooper at Dotty, my bouyancy was shite and I found that I was getting so much air trapped in the wrinkles of the suit that it wasn't funny and that trying to dive with good trim while trying to vent just wasn't going to happen .
After returning home I rang JJ full of woe about the suit and it's size but before I'd even finished explaining he said "No problem Dave just bring it back and I'll make you a new one" Aghast at such service I was speechless, he would of been in the right to refuse to help as I'd not taken advice and ordered what I ordered..
I went to see JJ the next Saturday and he spent ages trying suits on me to see where things fitted and things didn't he then measured me up, all the time discussing my needs and explaining his thoughts of why we should do it this way or that way... as said above.. he's a Top man!
So I decided on the Brittanic but wanted cargo pockets on both outer thighs and not one Cargo one slate on the front of the thighs as is the style of the Brittannic, no problem he did everything I asked
He then set about making me my new suit, in a......
week!! How cool is that??... I told him that the next weekend I was going to Abbs and so he said right I'll have it ready for next weekend.. I could of fell through the floor.... right about now I'm wanting to kiss this bloke but thought better of it and set of home a very happy man..
The story get's better, he allows Bren (Who he doesn't know from Adam really) to pick up my suit from the shop 'Divers Warehouse' without a deposit, check, cash or anything and deliver it to my house.... so I'm now in possession of two suits with permission to dive both as much as I want.
At Abbs one of the first things I tried in the water was to try and shutdown my valves and to my horror could only reach one.... nightmare!!!!
The suit felt great and was great, I'd never felt so warm and comfy on a dive before, and the free Otter 200g undersuit undersuit kept me toasty as never before.
Everything was perfect except I couldn't reach my valves which was the driving reason to buy a new suit in the first place...
Monday I'm back on the phone... "JJ mate I can't reach my valves" bawls me into the phone... "Not a problem, dive the suit a few more times and let me know if it gets any better as the suit softens".... "If not bring it back and I'll make you a new one" It's about now I'm thinking of offering my wife for sexual services to this man who must be king of PR but again thought better of it..
Anyway... enough rambling.... I can now easily reach and shutdown my valves and I'm deliriously happy with my suit.
So Daz me ol'cock I can't recommend Otter enough, high praise indeed from a fussy barsteward like me.
Best regards
Dave