Quote:
| Originally Posted by Brian Jarvis A VR3 is sent back to Delta P with a fault. It’s giving incorrect information. Delta P ‘looses’ it for 3 months although there is proof of delivery. The owner – not me in this instance- gets a bit annoyed with this and ups the pressure on them. Then suddenly it’s found, not fixed yet just found, later the same day they have bad news. The faults are terminal it can’t be repaired but a new one is available at a discount. The ‘discount’ by the way is the same price you can buy it if you shop around.
Is it just me or does this all sound a bit dubious. |
I have had excellent, if slightly slow, service from Delta P most recently when my VR3 died at depth - flooded. They replaced display and circuit board for the cost of a "health check" - £80 odd or so. I was expecting £ 100's
It was then 15 months old so out of warranty.
I would be surprised if they are being underhand but ...