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Old 05-09-07, 11:54 AM
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lloydwatkin lloydwatkin is offline
I like my login so much I put my name on it...
 

Join Date: Apr 2005
Location: Cardiff, Wales
Posts: 1,261
lloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold waterlloydwatkin is a scuba diver - cold water
Good Customer Service from JMD

Just to say well done to JMD's customer service.

Those of you that know me know how much I love my little () torch, how I like to blind fish and use the battery pack to beat off small invading armies with it. So imagine the horror when on a dive on the JEL a couple of weeks ago when the light became intermittant. Fiddling with the umbillical got it on and off so I figured there was something up with the cable.

Emailed JMD who said send it back. Less that a week later it's back with me with a replaced umbillical FOC, and a note explaining the problem (which is always nice). Apparently this is the first time they've seen it since adding the cable protectors. Therefore I must be special

Lloyd
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