[Brass Monkey]

Hi all, I’ve recently purchased a VR3 plus the Prolog software and IR interface.
I’m having problems downloading the dives from the VR3 to the PC. Reading through the literature provided with the download kit it says something about entering a key (numbers and letters) in the VR3. The only key that arrived was the one to enable the VR3 to go CCN, this was a sticker on the box plus inside the manual.
My PC sees the VR3 and starts the down load process but then aborts before completion?

Any suggestions on how to put this right? Delta P are closed until Monday or I would call them direct.

One more thing, how do you run Pro Planner on XP?

Thanks.