| DUI Customer service
I got mine about 5yrs or so back when they cost about £1k. It must have been amongst the batch that had faulty seam glue (mentioned in a post above) . When I returned it last year with a faulty valve I was told it wasnt worth repairing because of the seam problem. By that time the dealership had changed to Hydrotech who I thought were outstanding re customer service. They changed it free of charge without any fuss. It took some time and cost me most of last year's sea diving season as the sizing changed and it was sent from the USA.
I was shocked that a suit that cost so much could have had such a fault, but apart from that they are comfortable dry and, to my mind, tough.
Are they worth what they cost these days? Probably not I guess. |