Quote:
| Originally Posted by big_si I think they're fine too............
until something goes wrong and then they're the worst large company I've ever dealt with  |
I have had a few run-ins with NTL/Virgin customer service in the past. Remarkably however, the last couple of times I called, I got throught to a helper in seconds and got the problem sorted straight away!!
Generally I find the broadband/TV very reliable.