Quote:
| Originally Posted by aclivity so you weren't held to a contract or made to pay a £50 disconnection fee then? |
I was meant to, but I wasn't going to question their cock-up and was quite happy to pay 60p rather than £50 as stated in the terms and conditions at the time.
As Virgin is a massive company they should have at least some decent equipment in the exchanges that can handle the amount of people using the service. They didn't, so I went with someone who did.
As for LLU, AKAIK it is relatively stable and delivers decent speeds, but to cancel would mean a disconnection/reconnection fee instead of the ISP handing over the MAC for free.