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DIR: Discuss DirDirect (UE) Unable To Contact... in the Technical and Specialist Diving Forums forums: Anyone else having problems contacting DirDIrect aka Underwater Explorers? Phone number 01305 824555 constnatly engaged FAX number no longer in ...

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Old 17-01-05, 03:57 PM
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Currently being investigated for 'Underwater Activities'!
  

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Question DirDirect (UE) Unable To Contact...
Anyone else having problems contacting DirDIrect aka Underwater Explorers?

Phone number 01305 824555 constnatly engaged

FAX number no longer in service

No reply from emails?


Hope this is a temprary thing and not what I am fearing....
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  #2 (permalink)  
Old 17-01-05, 04:04 PM
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try breakwater they'll know
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Old 17-01-05, 04:06 PM
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Hope it's nothing iffy, just sent a torch off to them for checking over! Let us know how you get on!


Ian
__________________
Sir, not being informed to the highest degree of accuracy, I hesitate to articulate for fear I may deviate from the true course of rectitude. In short Sir, I haven't got a f*cking clue!

It's easy to make a small fortune being a Diving Instructor!
You start off with a large fortune and become an Instructor for a while. Easy!

I've found JESUS...

...he was under the sofa all the time!!!
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Old 17-01-05, 04:09 PM
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Currently being investigated for 'Underwater Activities'!
  

Join Date: Sep 2004
Location: East Lothian, Scotland
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gunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the sea
Quote:
Originally Posted by FOX
Hope it's nothing iffy, just sent a torch off to them for checking over! Let us know how you get on!
Ian
I am trying to find out if they have posted my Proteus 3 torch back as it was collecting water under the lens.

Was your same problem with same torch?
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Old 17-01-05, 04:18 PM
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Currently being investigated for 'Underwater Activities'!
  

Join Date: Sep 2004
Location: East Lothian, Scotland
Posts: 1,073
gunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the sea
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Quote:
Originally Posted by beanie
try breakwater they'll know
Okay thanks for the info.

They have a problem with the telephone network but are able to take calls on the Breakwater number. Good news.

Gary.
Last edited by gunsentry : 17-01-05 at 08:08 PM.
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Old 18-01-05, 08:57 AM
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FOX FOX is offline
'Caribbean' Ian
  

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Quote:
Originally Posted by gunsentry
I am trying to find out if they have posted my Proteus 3 torch back as it was collecting water under the lens.

Was your same problem with same torch?
Yeah, same problem, what was the outcome with yours? Also my battery 'oozed' when being charged, quite worrying really!
__________________
Sir, not being informed to the highest degree of accuracy, I hesitate to articulate for fear I may deviate from the true course of rectitude. In short Sir, I haven't got a f*cking clue!

It's easy to make a small fortune being a Diving Instructor!
You start off with a large fortune and become an Instructor for a while. Easy!

I've found JESUS...

...he was under the sofa all the time!!!
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Old 18-01-05, 09:04 AM
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Currently being investigated for 'Underwater Activities'!
  

Join Date: Sep 2004
Location: East Lothian, Scotland
Posts: 1,073
gunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the sea
Quote:
Originally Posted by FOX
Yeah, same problem, what was the outcome with yours? Also my battery 'oozed' when being charged, quite worrying really!


Informed that "O" ring was faulty and flex cable replaced.

It’s due for return today.

Will get it wet and see it the problem reoccurs.

Seems several other users of the torch have exactly the same problems...
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Old 18-01-05, 01:14 PM
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I got a package through from them today - some stuff I'd ordered before Christmas. It hadn't arrived so I emailed them about it - got a fairly speedy reply that there had been problems with their computers so the order hadn't gone through. If anyone's been waiting a while for an order, might be an idea to chase it up.

That was on Friday, and the stuff arrived today. They also threw in a free boltsnap (which I was cheeky and hinted that they might!) as compensation for the delay
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that voodoo stuff don't do nuthin' for me
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Old 20-01-05, 01:02 PM
gunsentry's Avatar
Currently being investigated for 'Underwater Activities'!
  

Join Date: Sep 2004
Location: East Lothian, Scotland
Posts: 1,073
gunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the seagunsentry paddles in the sea
Thumbs up
Torch returned with full description of faults and actions on repairs. Looks good.

UE excellent service - have been kept up to date on repairs and returns progress.

Dry tested okay.

Will wet test soon as I can get in the water.

Gary.
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