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Problems with Drysuit Manufacturers Repairs Anyone? Problems with Drysuit Manufacturers Repairs Anyone?
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Maintenance and Servicing: Discuss Problems with Drysuit Manufacturers Repairs Anyone? in the Dive Kit and Equipment forums: Anyone on here had any problems with servicing of drysuits at the manufacturers? I've had to send a ...

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Old 01-12-03, 04:41 PM
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Dave Crampton Dave Crampton is offline
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Anyone on here had any problems with servicing of drysuits at the manufacturers?

I've had to send a drysuit back to the manufacturers for alterations and its been eight weeks since I sent if off. Its still not clear when it will be returned. Comment anyone. ( I'm not saying who the manufacturer is as its got my drysuit and my initial purchase cash. )

Cheers  



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Old 01-12-03, 04:58 PM
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<font color='#810541'>A lot of companies are slow at the moment due to orders from the dive show. Chase them up and give them the Hard Word if you get no joy.
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Old 01-12-03, 05:08 PM
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same as the last post dont let them rest a phone call usualy does the trick ps how come u dont want to name the company ???if it was my suit they had i would be singing from the rooftops believe me !!!!
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Old 01-12-03, 05:15 PM
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<font color='#000F22'>i guess he figures whilst they are still in possesion this may not be a wise thing but may sing when it returns
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Old 01-12-03, 05:18 PM
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Correct.
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Old 01-12-03, 05:59 PM
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<font color='#728FCE'>sent my suit back to seac sub for a new neck seal pressure tested and back with me in under 2 weeks great service
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Old 01-12-03, 07:24 PM
Dr Stevil Dr Stevil is offline
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Have you phoned them to chivvy them up a bit? I had to with a certain very well known shop whose name might be easily confused with a brothel (that a big enuff clue for ya?) &nbsp;Once I done the &quot;Oi ! you !!&quot; routine it was sorted.
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Old 01-12-03, 07:56 PM
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Dave,

Give them a call. &nbsp;Many of the manufacturers are snowed under following the diveshow, &nbsp;however if you don't chase them up and other people keep phoning them and asking them to hurry up who do you think will get their suit first?

At the very least they should give you an approximate date to have it sorted.

Daz
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Old 10-12-04, 09:48 PM
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I'm sure there are a few horror stories in this line.

Luckily, I've always 'been lucky'
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Old 10-12-04, 10:53 PM
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Thumbs up Not a horror story
Had to send SWMBO's suit back to Typhoon for the neckseal to be replaced (I'm not convinced it was their fault) I phoned on the Monday, dropped it off at work the next day for collection, and it was delivered back to work on the Friday, 4 days turnaround.
Impressive.
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