SOS/ Medical Gas Services Oxygen Kits

[Dive now work never]

We have some of the above and are looking to get them serviced, however both the companies have gone into liquidation. Has anyone had the same problem and found someone that will service them?

Many thanks in advance,

Jay

[Mirk]

Hi Jay

yes I have found these companies to be very unrelaible, however many GPs in my NHS trusts remit have these cylinders which we have a training contract with so have had to sort it ourt for them. Medical Gas Services has been set up as a different company called Medical Gas Solutions with mainly the same staff!! I still find them unreliable but if you give them a call I'm sure they will arrange to sort out your kit for you

Contact details are:

web: www.medicalgassolutions.co.uk
Phone: (01352) 736050
Address: Unit 19, Manor Industrial Estate, Bagillt, Flint, Flintshire, CH6 5UY

A guy called Chris Ward is responsibe for servicing etc

hope that helps

Mark

[Fiona]

Originally Posted by Mirk

I still find them unreliable but if you give them a call I'm sure they will arrange to sort out your kit for you

Contact details are:

web: Medical Gas Solutions
Phone: (01352) 736050
Address: Unit 19, Manor Industrial Estate, Bagillt, Flint, Flintshire, CH6 5UY

A guy called Chris Ward is responsibe for servicing etc

hope that helps

Mark

I don't agree with the above statement, I have dealt with the old company and had conversations with the new one and found them to be extreamly helpfull. This issue came up a couple of years ago and yes there was found to be a problem with the regulators of the SOS O2 kits. When I phoned them they said that the problem was found by the new technical director and if people return the kits to them they will test them and let you know what the problem is if there is any.

I used to buy my O2 from SOS and I purchased 2 x 10ltr O2 cylinders from them, they made me a blending whip and I had excellent service from them.

Give Chris a ring and I am sure he will be able to sort you out.

[Mirk]

Hi Fiona

I'm sure they are capable of delivering on some occaisons just like many other companies, as i said i am just speaking from MY extensive professional dealings with this and the previous company and also many many dental practices and gp's that I deal with on a day to day basis. I am sure either Chris or one of his colleagues will be able to help Jay with his kit. Thats why I gave the details.

One further comment the problem was not found by the technical director it was reported to the MHRA following a few incidents who issued a hazard notice across the country.

here is the Link to the safety notice:

Medical Device Alerts

[GaryC]

Originally Posted by Fiona

I don't agree with the above statement, I have dealt with the old company and had conversations with the new one and found them to be extreamly helpfull. This issue came up a couple of years ago and yes there was found to be a problem with the regulators of the SOS O2 kits. When I phoned them they said that the problem was found by the new technical director and if people return the kits to them they will test them and let you know what the problem is if there is any.

I used to buy my O2 from SOS and I purchased 2 x 10ltr O2 cylinders from them, they made me a blending whip and I had excellent service from them.

Give Chris a ring and I am sure he will be able to sort you out.

I agree with Fiona. I have dealt with Medical Gas Solutions a few times and they have been VERY helpful.

If I remember correctly they only had technical problems with one specific type of cylinder.

[Mirk]

I appreciate there will be many people with good service from them, yes you are correct in saying that it was one type of cylinder.

As I said I am sure they will give Jay and anyone else the help they need. Maybe they are not as efficient dealing with bigger customers.

[Dive now work never]

Guy's,

Thanks for the help, I'll let you know the service I get and post some feed back. I was thinking about this yesterday and surely there must be a market for one of the medical oxygen kit suppliers to start making dive oxygen kits with associated servicing - the only other suppliers are Marinox, DAN and the italian O2 kits that some of the shops occassionally get in. Who services them (marinox does their own)?

Thanks again guys,

Jay

[Fiona]

Sorry Jay this didn't cross my mind when I posted the other day.

When I needed my 10 ltr O2 cylinder testing, Aqualogistics couldn't do it so he sent it to these guys.

CTS (Cylinder Testing and Sales) in Speke 0151 448 0555

Might be worth a phone call.