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Other Dive Equipment: Discuss Am I entitled to a refund in the Dive Kit and Equipment forums: I bought an expensive piece of kit. I dived it once and it developed a problem that was my fault. ...

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Old 11-07-08, 10:54 PM
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Leg Of Salmon Leg Of Salmon is offline
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Am I entitled to a refund

I bought an expensive piece of kit. I dived it once and it developed a problem that was my fault. It still worked when I sent it for repair. The manufacturer "fixed" the problem, no charge. It was returned to me on Thursday and hasn't been dived yet.

So tonight I check that it's working and nothing! The thing won't work at all! So am I entitled to a full refund?
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Old 11-07-08, 11:00 PM
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Quote:
Originally Posted by Leg Of Salmon
I bought an expensive piece of kit. I dived it once and it developed a problem that was my fault. It still worked when I sent it for repair. The manufacturer "fixed" the problem, no charge. It was returned to me on Thursday and hasn't been dived yet.

So tonight I check that it's working and nothing! The thing won't work at all! So am I entitled to a full refund?
How long ago did you buy it, and how long ago since you had it fixed?
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Old 11-07-08, 11:04 PM
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Leg Of Salmon Leg Of Salmon is offline
All you pay for is your air...
 

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Leg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold water
Bought on 14th May

Dived once

Sent for repair on 3rd June

Back with me on 10th July
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Old 11-07-08, 11:10 PM
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pieater pieater is offline
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Any actual terms and conditions on this, or just verbal / common law stuff?
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Old 11-07-08, 11:16 PM
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Leg Of Salmon Leg Of Salmon is offline
All you pay for is your air...
 

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Leg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold water
PM sent
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Old 11-07-08, 11:19 PM
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pieater pieater is offline
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Not yet you've not. I'll need to know what it is as well.
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Old 11-07-08, 11:21 PM
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Quote:
Originally Posted by pieater
Not yet you've not. I'll need to know what it is as well.
Does he know how much you charge you bloodsucking parasite?
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oh go on then , just a small one!
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Old 11-07-08, 11:23 PM
pieater's Avatar
pieater pieater is offline
more building site than socialite
 
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It's recordable as pro bono these days.
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Old 11-07-08, 11:24 PM
pieater's Avatar
pieater pieater is offline
more building site than socialite
 
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Quote:
Originally Posted by Leg Of Salmon
PM sent
and replied.
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Open circuit. That's for bail out, right?
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Old 11-07-08, 11:26 PM
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Leg Of Salmon Leg Of Salmon is offline
All you pay for is your air...
 

Join Date: Nov 2007
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Leg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold waterLeg Of Salmon is a scuba diver - cold water
Thank you!
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