Well I have phoned three different banks in the last day and these were their various responses:
1 - Nationwide (current account): "that's no problem, thanks for letting us know, but you didn't really need to bother as we're nice like that, there'd only be a problem if the spending was way beyond your normal profile. Oh, and you know there are no charges at all, don't you?"
Dead easy, and very good customer service.
2 - HSBC (current account): "thanks for letting us know, we'll put a flag on the fraud department bit so they'll see if it anything is referred through to them. We can't guarantee that your card won't be stopped, but there's not too much chance of it being. Oh, and we'll charge you lots for using it there, so please spend lots and often"
Again, dead easy, though not such a great response. Although the call centre chap did ask how my weekend had been. Aww.
3 - Barclaycard (credit card): "thanks for letting us know, there shouldn't be any problems whilst you're out there, but the number's on the back of the card if there are. Oh, and we'll charge you lots too"
Dead easy again.
All of those calls in total took me about 15 minutes. Sounds like Natwest are lagging behind rather in the customer service stakes...![]()
Why a bank would make it quite so difficult for you to spend money with them abroad, when they're going to be raking in charges, I'm not sure.
Amy.



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