F*****ing Natwest T****er Bank

[Digger]

Ha ha ha ha ha ha ha ha. This would be funnier if it wasn't so ridiculously bloody stupid. You know how all this has happened because they were so concerned about my security?

Natwest have just phoned me and asked me (without confirming any security details) the following:

My name,
My account number,
The number on my card,
My address,

And you'll love this bit - they want me to fax (seriously, they want it in writing) all those details, including my signature, to verify that they can talk to someone else about my account.

What a total utter shower of shit.

I've lost it with these guys. They want me to breach guidelines issued by them so that they can try and resolve a complaint.

Digs.

[Morag]

That said, my dad has the same problem EVERY TIME he visits me here, and he's with lloyds. We can guarentee he'll be on the phone to them on day 2 of the trip. Every trip.



S

Doesn't surprise me. I just spent 10 days in Canada. For the first 5, one of my credit cards worked perfectly. Then for some inexplicable reason, it stopped working. I got home to find a message on my home answerphone (really useful, that one!!) from their fraud prevention. Apparently, going to calgary zoo was a suspicious transaction

digs - go to nationwide and open a flexaccount. drawing money out abroad: problem solved.

That is fine, provided you can find a visa cashpoint. All the ones I found in Calgary and Banff were mastercard and really didn't like my nationwide debit card.

[Digger]

Well, the interview with Radio 4 was this afternoon, I have made my views clear on the subject.

I will let you all know when it will air.

Natwest have still not contacted me with anything other than "we can't control our computer". I wouldn't mind if someone rang up and said "I tell you what, you go ahead and use your credit card, that will be ok. Then when you get back I will personally call you and transfer the money from your debit to credit card account, and make sure you don't pay any cash advance or dodgy international transaction fees.

That way I would have stayed as a customer, and if someone had just stuck their head up and offered to go a bit above and beyond, then I'd have been pretty impressed. As it is you can say goodbye to a loyal customer who is in credit and who will be taking out a pretty huge mortgage this year. To think all that money you lost on my interest free overdraft at uni to get me in as a customer, and now you treat me like the shit on your shoe and lose me. Tossers.

Digs.

[shog69]

join abbey and enjoy