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Surface Interval: Discuss Excellent CS NikNaks in the General Diving Forums forums: I have just received my new shinny Spg by DIRZone from NikNaks today as a replacement for one which I ...

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Old 27-05-08, 06:18 PM
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jonny4846 jonny4846 is offline
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Excellent CS NikNaks
I have just received my new shinny Spg by DIRZone from NikNaks today as a replacement for one which I bought about 3 months ago and had broke through no fault of my own after only 6 dives and none deeper than 30mtrs.

The Spg had cracked across the glass cover which I thought first was an impact damage. However, after picking my brains as to when I might have dropped it and concluding along with discussions with my buddies that the crack didn't look like it had been dropped or smashed, ( there was no impact spatter on the glass, just a clean single crack), that it might have been faulty or of poor quality. Not what you'd expect from a solid brass and tempered Spg.

After contacting NikNaks and explaining it to them, along with a photo, they offered very kindly to refund or replace the product. So after posting the faulty one back last week I've received the shinny new one today. Better luck this time....!

Some very Excellent Customer Service NikNaks,
A customer for life
Jonny
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Old 27-05-08, 07:05 PM
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Lou Lou is offline
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They are open then?
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Old 27-05-08, 07:14 PM
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copperband copperband is offline
Getting away with it all messed up...
  

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Quote:
Originally Posted by Lou
They are open then?
Either that or he nicked it and is now bragging about it.
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Old 27-05-08, 07:59 PM
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divingniknaks divingniknaks is offline
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Quote:
Originally Posted by Lou
They are open then?
Absolutely we are.

Amanda has been on her own today though and a tad busy after the BH.

So bear with us please.

.
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www.divingniknaks.com
DIRZONE kit, Salvo HID & LED Dive Torches and FROG dive gear in the UK

Leisure Audio Books Online

Wanna Talk Turkey on Torches? Skype us - it's FREE !
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Old 27-05-08, 08:15 PM
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milldog milldog is online now
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Recent Blog: So Whats Next ?
  

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Quote:
Originally Posted by divingniknaks
Absolutely we are.

Amanda has been on her own today though and a tad busy after the BH.

So bear with us please.

.
Dammed if you do Dammed if you don't

helmet on and keeping down

Graham
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