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Help my shiney new laptop won't boot-up! Help my shiney new laptop won't boot-up!
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Technology: Discuss Help my shiney new laptop won't boot-up! in the Non-Diving Related Forums forums: Nope a couple of ones to reinstall the stuff it came with but no reboot disk thingummy. Help!!!!!!!!!!!!!!!!...

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Old 20-01-05, 04:10 PM
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Nope a couple of ones to reinstall the stuff it came with but no reboot disk thingummy.


Help!!!!!!!!!!!!!!!!
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  #12 (permalink)  
Old 20-01-05, 04:11 PM
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The hard drives dead. Ring Dell support.

Incidentally it might not be 'dead' as sometimes the hard drives come loose a bit and so it might not mean you have lost all your data, but to take it apart to have a look will invalidate the warranty, so you have to ring them really and they may send someone out, after an hour of asking you whether the printer is plugged in, the power is on, and that there are no disks in the drives .

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Old 20-01-05, 04:13 PM
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Assuming you havent been doing anything dramatic to it and have just beeb installing software, then I tend to agree, the hard drives gone or is not seating correctly. Call Dell.
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Old 20-01-05, 04:23 PM
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Originally Posted by And
The hard drives dead. Ring Dell support.
That doesn't sound right. The machine would at least make it to the BIOS if the HD was knackered. Sounds like a power problem to me.
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Old 20-01-05, 04:24 PM
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I don't think I know enough about computers to be doing anything too exciting to it. I would like to just like to point out no wine, G&T or coffee has been split on it


I shall phone Dell and keep you posted

Thanks for the advice guys just wanted to make sure I wasn't being a complete wombat before I phoned them.
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Old 20-01-05, 04:25 PM
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Quote:
Originally Posted by Fathoms Down
That doesn't sound right. The machine would at least make it to the BIOS if the HD was knackered. Sounds like a power problem to me.
Why? the screen stays on it just keeps on saying disk read error.

Oh and Hi btw nick only just worked out it was you
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Old 20-01-05, 04:27 PM
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Quote:
Originally Posted by Fathoms Down
That doesn't sound right. The machine would at least make it to the BIOS if the HD was knackered. Sounds like a power problem to me.
It probably does the POST (for those that don't know it is the 'BIOS' that Nick mentioned) and then comes up with the 'unable to find master disk' or 'Primary Hard Disk Failure', something like that. If it was a power problem you would get nothing. Being a Dell machine the likelihood is that they replaced the normal POST screen with some clever and useful marketing logo

Andy
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  #18 (permalink)  
Old 20-01-05, 04:27 PM
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Fathoms Down Fathoms Down is offline
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Quote:
Originally Posted by Mary
Why? the screen stays on it just keeps on saying disk read error.
Doh! Missed that bit! That sounds like an HD problem then.

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Originally Posted by Mary
Oh and Hi btw nick only just worked out it was you
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Old 20-01-05, 04:31 PM
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Old 20-01-05, 04:36 PM
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You havent downloaded something orrible from the Internet have you?
Guys would a really malicious virus wipe the hard drive?

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