Word 2003 file open problem

[Woz]

Right. This is a new one on me. Bloody Microsoft.

Have set up a replacement PC running XP SP2 all fine and dandy with the username Accounts. All set up fine with Office 2003.

However- when I try to open a Word document on the new PC created by the same user (Accounts) with their old PC (which is saved on the server) then Word hangs.

It opens files created by any other user no problems at all and if I logon as a different user, it will open the files created by Accounts no problem at all. So it must be something to do with the username and the data stored about the creator within the Word document.

Now I could work around this by creating another user, say Accounting, and then all should be fine. However- that's not the bloody point.

Any ideas?

[Janos]

Hit it with a hammer?

Laters,
Janos

[turbanator]

All Word docs or one in particular?

[Woz]

Originally Posted by Janos

Hit it with a hammer?

Laters,
Janos

Have already smacked it with a shovel. No improvement. So I smacked it again. Next step is to chuck it in the canal.

[Woz]

Originally Posted by turbanator

All Word docs or one in particular?

All Word docs created by 'Accounts'. Any other doc opens fine.

[turbanator]

Mmm.

Can 'Accounts' create new docs? i.e. is the problem only with old ones?
If not, what are the protections on its 'Normal.doc'?

r
Paul

edit: I'm unclear, can 'Accounts' open other users' docs but not its own or is it a problem with 'Accounts' opening all word docs?

[aclivity]

Originally Posted by Woz

It opens files created by any other user no problems at all and if I logon as a different user, it will open the files created by Accounts no problem at all. So it must be something to do with the username and the data stored about the creator within the Word document.

Now I could work around this by creating another user, say Accounting, and then all should be fine. However- that's not the bloody point.

My experience with Microsoft is that if there is a workaround possible you should use it. Trying to make it work as it should is only going to cause you a world of pain. With the added frisson of excitement generated by the possibility that MS will decide that you are not showing it enough respect, then it will take your document and screw it up so that when you DO manage to get it to open, it will be garbaged.

[Woz]

Originally Posted by turbanator

Mmm.

Can 'Accounts' create new docs? i.e. is the problem only with old ones?
If not, what are the protections on its 'Normal.doc'?

r
Paul

Problem is only with old docs. New docs unaffected.

Apologies to everyone else if this is too boring.

[Woz]

Originally Posted by aclivity

My experience with Microsoft is that if there is a workaround possible you should use it. Trying to make it work as it should is only going to cause you a world of pain. With the added frisson of excitement generated by the possibility that MS will decide that you are not showing it enough respect, then it will take your document and screw it up so that when you DO manage to get it to open, it will be garbaged.

I don't really want to create a new user as it would mean modifying the permissions round the network and I would rather have the bloody thing working properly.

Harrrumph.

[turbanator]

I tend to agree with Aclivity.

Another work around (if there are not too many docs) would be for another user to open all of the docs, alter something and then change it back and then save the modified document.

Fine if it's one ot two, but a PITA if there are hundreds.