Outlook Express SMTP permissions?

[Bob Cooper]

I am running Outlook Express on my laptop for my email. I use Freeserve/Wanadoo/Orange as my ISP. Everything works fine when I am using my usual ISP at home.

However, when I am travelling with my laptop, I can receive email but I can't send email. I think this is something to do with my SMTP server settings??

I think I am using the correct pop and smtp account settings, but the ISP's I'm connecting to seem to be blocking my email.

Is there a setting I need to change to allow me to send email when travelling and connecting through different ISP's

Any help would be appreciated.

Thanks

Bob

[Fathoms Down]

To cut down on spam most ISPs use a closed mail relay. This means that you can only send email via their SMTP server if you are directly connected to their network. Are you using broadband via Orange and dialing in to Orange when roaming? Are you using a different ISP when dialing up?

Let me know and I can assist a bit more

[GLOC]

You normally need to configure the SMTP to be the same as the ISP through who are connecting to the Internet with, if that makes sense.

Most ISPs provide info on how to configure their mail clients so just copy them down, amend them in OE before you write the email, and then click send. Should work now.

[Bob Cooper]

Originally Posted by Fathoms Down

Are you using broadband via Orange and dialing in to Orange when roaming? Are you using a different ISP when dialing up?

Let me know and I can assist a bit more

Thanks

Am using different ISP's (in Hotels etc.) but tring to use the smtp address of the Wanadoo/Orange server

[JamesW]

Hi
I have just had the same problem I put smtp.wanadoo.co.uk into the smtp box and now it works fine.
I use wanadoo as my ISP but use my own email domain.
Best of luck
James

[Bob Cooper]

Originally Posted by GLOC

You normally need to configure the SMTP to be the same as the ISP through who are connecting to the Internet with, if that makes sense.

That makes sense but I don't necessarily know which ISP I am using when using WiFi hotspots and hotels etc.

[Scuby]

Some will simply not let you send email through their servers if you're not on their network... in which case you need a new one (which probably means paying for it).

Some will allow you, but require a password to connect to it. Usually the default configuration is for SMTP to connect directly, without authentication. If you try setting it to an authenticated connection (its an option in the mail server settings for Outlook somewhere) using the same details as the POP mailbox, that *might* work.

Otherwise, like I said, it probably involves paying for it. I use 1&1 (1and1.co.uk) who do email packages for something like 59p/month I think, with obviously full access to SMTP wherever you are, they can use your existing domain name or setup a new one for free (one included in the price), 1GB space, and i've never had any reliability or performance problems with them.

But might as well try your password in your SMTP first.

David

[Fathoms Down]

Originally Posted by Bob Cooper

Am using different ISP's (in Hotels etc.) but tring to use the smtp address of the Wanadoo/Orange server

That would explain it then. As you are comming from an external network they won't let you send mail claiming to be an Orange user.

There are a few ways around it but the easiest is to use a different ISP and hence SMTP server for sending mail and setting your reply address to your Orange account.