E-maily agro, pooter genius required

[Sakara Drinker]

if your email address is yourname.fsnet.co.uk then try yourname.fsnet.co.uk@fs

Just read that the username has @fs added when you go broadband

[jcsp]

Sean, you do realise that they actually sent you a pack with this information and asked you to keep it safe, if you could please get it out and have a look it will make things go a lot more smootely and may be we could help you.

Even the full error message would be good, please not I am a computerporgrammer, and have experiance in this sort of things

[sean0801]

Thanks for tryin folks, it's now askin for a password that i can't remember and i would probably have filed any documentation in the circular filing cabinet


The host 'smpt.orangehome.co.uk' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'smpt.orangehome.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

Unable to logon to the server using Secure Password Authentication. Account: 'POP3', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

[chas49]

Originally Posted by sean0801

Thanks for tryin folks, it's now askin for a password that i can't remember and i would probably have filed any documentation in the circular filing cabinet


The host 'smpt.orangehome.co.uk' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'smpt.orangehome.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

Unable to logon to the server using Secure Password Authentication. Account: 'POP3', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] Invalid login/password pair', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

It's SMTP not SMPT - which may help with that part.

Orange don't use Secure Password Authentication so untick the box that says use this.

any help?

[sean0801]

To be honest i dunno until i can remember what the bloody password is, my usual password isn't being recognised

[neilh]

Originally Posted by sean0801

Thanks for tryin folks, it's now askin for a password that i can't remember and i would probably have filed any documentation in the circular filing cabinet

It's your access password - whatever you used for dial-up and have now configured for your Livebox (or whatever DSL modem you're using). It's also what you use for accessing your mail via the web.

Originally Posted by sean0801

The host 'smpt.orangehome.co.uk' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'smpt.orangehome.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

Your SMTP host should be configured to be "smtp.orangehome.co.uk" in your settings.

Originally Posted by sean0801

Unable to logon to the server using Secure Password Authentication. Account: 'POP3', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

There was a problem logging onto your mail server. Your Password was rejected.

Looks like you've got the right hostname here, but you need to get your username and password right.

Your username should be "xxxx.fsnet.co.uk" and your password is, as I mentioned above, your access password. You shouldn't have an "@" in your username for setting up POP access to your email.

[sean0801]

Cheers Neil, i am getting just this error message now

Unable to logon to the server using Secure Password Authentication. Account: 'POP3', Server: 'pop.orangehome.co.uk', Protocol: POP3, Server Response: '-ERR unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

I am definately using the correct password, because i have no problem logging into my mail via the orange website

[jcsp]

uncheck the this connection uses ssl box

as stated in previous posts, your getting there!!

[sean0801]

All sorted now thanks mate, in my muppetry i'd created another account, by deleting that and filling the correct details in my proper account seems to have sorted it out.

Only took me 18 months

Cheers everyone, greens all round

[Sakara Drinker]

Edit: too late, he has fixed it.