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Thread: iphone help please

  1. 04-07-09 11:27 AM #11
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    Quote Originally Posted by Naomi S View Post
    ...and what if, "Sync ipod" is greyed out? Same for, "Transfer purchases from ipod".
    Make sure you are running the latest version of iTunes, 8.2 IIRC.

    Select the iPhone in the tree to the left. The Window on the right should change and give you a bunch of options in separate tabs. If that does not happen; backup your iTunes library, uninstall iTunes, reboot, reinstall iTunes and try again.
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  2. 08-07-09 04:46 PM #12
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    Just a quick question - is it the same PC the iPhone was authorised from when you got it? Is itunes logged into an account? If the PC in question isn't one that is been authorised by you to allow synching, then that could be a problem. A few things to check before going through the uninstall/reinstall process.
    HTH
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  3. 08-07-09 05:17 PM #13
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    Quote Originally Posted by MartinS View Post
    Just a quick question - is it the same PC the iPhone was authorised from when you got it? Is itunes logged into an account? If the PC in question isn't one that is been authorised by you to allow synching, then that could be a problem. A few things to check before going through the uninstall/reinstall process.
    HTH
    Martin
    No I did all that at my dad's. Is this why I cannot sync do you think?
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  4. 08-07-09 05:24 PM #14
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  5. 08-07-09 05:28 PM #15
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    Quote Originally Posted by Naomi S View Post
    No I did all that at my dad's. Is this why I cannot sync do you think?
    Yes...


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  6. 13-07-09 04:37 PM #16
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    If you manage to sync with the second PC, you'll wipe all your content anyway, so suggest, if the one you are using now is the one you will be using going forward, log in to your itunes account, and set the PC to be one of your authorised computers. If you haven't already, copy the iTunes folder from your dad's (where I'm assuming you synched your music from in the first place) and put it onto your current PC. That way, wehen you get the authorisation sorted, you'll sync and not lose it all!
    Good luck
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