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| Torches: Discuss Good Customer Service from JMD in the Dive Kit and Equipment forums: Just to say well done to JMD's customer service. Those of you that know me know how much I ... |
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05-09-07, 11:54 AM
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| Good Customer Service from JMD Just to say well done to JMD's customer service. Those of you that know me know how much I love my little (  ) torch, how I like to blind fish and use the battery pack to beat off small invading armies with it. So imagine the horror when on a dive on the JEL a couple of weeks ago when the light became intermittant. Fiddling with the umbillical got it on and off so I figured there was something up with the cable.Emailed JMD who said send it back. Less that a week later it's back with me with a replaced umbillical FOC, and a note explaining the problem (which is always nice). Apparently this is the first time they've seen it since adding the cable protectors. Therefore I must be special  Lloyd
__________________ http://www.evilprofessor.co.uk "Your body goes to waste every minute you don't give it to me..." - Electric Six      |
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05-09-07, 12:06 PM
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| Quote:
__________________ There is a fine line between hobby and mental illness. Instructor for http://www.divelife.co.uk/ |
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