Joined
·
2,569 Posts
Imported post
For once a good bit of PR for an airline.
I flew from Malaga with Air 2000 the end of last year and was charged excess baggage for my dive gear, the lass on the desk would not except my certification or the page from their web site giving me the allowed extra 10kg.
I wrote and complained to First Choice over Christmas and today a cheque arrived with an apology.
Perhaps they are learning that sportsman, inc divers, make up a fairly good % of passengers on some routes and need looking after.
Andy
For once a good bit of PR for an airline.
I flew from Malaga with Air 2000 the end of last year and was charged excess baggage for my dive gear, the lass on the desk would not except my certification or the page from their web site giving me the allowed extra 10kg.
I wrote and complained to First Choice over Christmas and today a cheque arrived with an apology.
Perhaps they are learning that sportsman, inc divers, make up a fairly good % of passengers on some routes and need looking after.
Andy
