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Mr T. said:
If memory serves, it was Peter K and I who got into a review about the levels of 'service' from DiveOptix. Check out this fine example of the 'Power of the Web' kickin ass! Bit of a result, what?

http://www.diverforum.co.uk/talkforums/equipmenttalk/posts/18944.html
What happend with this as my buddy placed an order with them at the London Dive Show the mask has not arrived and we can't get any responce from our many phone calls.. We are now thinking of having a drive to Essex just to let them know what he thinks of their service

Sean
 

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BUMP does anyone know the address of this place or a phone number that works we want to collect the mask in person...

Sean
 

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Sean said:
BUMP does anyone know the address of this place or a phone number that works we want to collect the mask in person...

Sean
If you know the registered name of the company, companies house www.companieshouse.gov.uk will have the registered address and possibly phone number
 

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Thanks I'll try.. I've got one address and two numbers from their web site but there giving us the run around.. Has anyone else who got a mask from them at the show having problems.

I have a feeling that their site may suffer a few problems who knows
 

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Just made a few calls including the Dive Show organisers they have lots of complaints. I’ve rang the shop and there very cagey some women answers and says the firm has moved , my feeling is that they took as much money from people at the dive show closed one company and opened under another name, I hope I’m wrong. If I’m not and they access YD £115.00 is not the end of the world but we will get it back, that I guarantee. I so look forward to seeing you at the next dive show if not before.
 

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If they are at the next show, perhaps a protest in the style of the 'spam' protest might help - what could we throw other than rocks?

Juz
 

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Update

It now seems the police are on the case. It looks like they closed the premises down a few weeks before the dive show and went to the show with the sole purpose to rip people off. If anyone has any names or address of these people please let me know then we can pass the information on to the police before we pay them a visit

Sean
 

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Are these the people who were offering prescription lenses "while you wait" on a mail order only basis?

Gavin
 

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Gavin Smith said:
Are these the people who were offering prescription lenses "while you wait" on a mail order only basis?

Gavin
The very same only my mate and full time buddy paid in good old cash.

But this time they picked the wrong person to rip off.
 

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Have you reported them to the regulatory body for Opticians?
 
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I got the site but they are no longer at the address the new owners are going to keep an eye open as he pops back and collects his mail sometimes.
 

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Discussion Starter · #16 ·
Juz said:
If they are at the next show, perhaps a protest in the style of the 'spam' protest might help - what could we throw other than rocks?

Juz
We could all turn up en masse with a guide-dog-a-piece and demand that they hand over our respective masks? No?

I'll get mi coat...


And on another note:

Sean said:
It looks like they closed the premises down a few weeks before the dive show and went to the show with the sole purpose to rip people off.
Can you please let us know from where you got this nugget of information as, as it stands, it's bordering on unsupported conjecture and/or rumour annd as such contravenes what's allowable on YD? Please advise.
 

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Mr T. said:
We could all turn up en masse with a guide-dog-a-piece and demand that they hand over our respective masks? No?

I'll get mi coat...


And on another note:


Can you please let us know from where you got this nugget of information as, as it stands, it's bordering on unsupported conjecture and/or rumour annd as such contravenes what's allowable on YD? Please advise.
My View and my View only.... I can't see another reason for them going to the show, and with so many others that still have not got their masks i put 2 & 2 together..
 

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This is the info from Companies house - presumably the same company which is being discussed. The address given below is there registered office so it might just be helpful to contact them there. If not its a bit of extra information which might come in useful
Maggie

The WebCHeck service is available from Monday to Saturday 7.00am to 12 Midnight UK Time
Name & Registered Office:
DIVEOPTIX.COM LIMITED
JOHNSTON HOUSE
8 JOHNSTON ROAD
WOODFORD GREEN
ESSEX IG8 0XA
Company No. 04097824

Status: Active
Date of Incorporation: 27/10/2000
Country of Origin: United Kingdom

Company Type: Private Limited Company
Nature of Business (SIC(92)):
5248 - Other retail specialised stores

Accounting Reference Date: 31/12
Last Accounts Made Up To: 31/12/2001  (TOTAL EXEMPTION FULL)
Next Accounts Due: 31/10/2003 OVERDUE
Last Return Made Up To: 27/10/2003
Next Return Due: 24/11/2004 OVERDUE

Last Members List: 27/10/2003

Previous Names:
No previous name information has been recorded over the last 20 years.
Branch Details
There are no branches associated with this company.
Oversea Company Info
There are no Oversea Details associated with this company.


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Pete got a phone call from Mark Kass himself on Thursday said that he had been on holiday and his staff let him down also stated that he’s going to bang some heads, gave Pete another number. Still have the feeling that he’s blowing smoke up our ass we shall see.

Sean
 
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