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I had the same problem on my 12l which i also bought from Go-Dive. :angry: No chance it could have been bent in the post as the packaging was grand...a slightly leaking pillar valve that needs fixing. I would take it back to the shop but its from Go-Dive
The spindle was visibly bent - we tried straightening it with a lead block which worked a little. Took it to LDS, about £3 for a new spindle and fitting.
HTH, Al