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Going down on twins
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533 Posts
Discussion Starter · #1 ·
I have a fairly old V3.03 VR3 that has a line of dead pixels in the display.

When I asked for quotation last August it was going to be £69 to repair it. At the time I had better things to spend my money on and thought I'd get it repaired for this season. Its more an annoyance than a hinderance.

Anyway, I asked for a re-quote a few weeks ago and apparently there is no repair facillity now. I can either have a like for like refurbishment at £150 or take advantage of the current offer for computer trade ins.

To be honest, I'll be waiting whilst something else breaks and using the refurb option, good though the offer is I'm not doing enough diving to warrant a new one.
 

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A short fat well off crap cave diver. Likes wrecks
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15,343 Posts
VR3 The only dive computer you will ever need :D



Yeah right...


Bloody anoys me when they do things like this. I bet that 3.1 version is only about 5-6 years old.

ATB

Mark
 

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Registered
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2,389 Posts
VR3 The only dive computer you will ever need :D



Yeah right...


Bloody anoys me when they do things like this. I bet that 3.1 version is only about 5-6 years old.

ATB

Mark
My feeling to

Have one, in view of the above lie I am not sure I would buy another.

VR Technology..........Bit like politicians really
 

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A short fat well off crap cave diver. Likes wrecks
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15,343 Posts
Yep I had 2.1s I baught in 2002-2003

ATB

Mark
 

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R.I.P.
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5,709 Posts
I know someone who owns a less than one year old VRX and it had a fault and they wanted to charge him for an upgrade. I thought most items came with a one year warrenty?
Everything comes with at least a one year warranty. You are also covered under the sale of goods act which means goods must be fit for use for 6 years. Mind you, you'd have a fight on your hands proving it though!
 

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Registered
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325 Posts
I have a fairly old V3.03 VR3 that has a line of dead pixels in the display.

When I asked for quotation last August it was going to be £69 to repair it. At the time I had better things to spend my money on and thought I'd get it repaired for this season. Its more an annoyance than a hinderance.

Anyway, I asked for a re-quote a few weeks ago and apparently there is no repair facillity now. I can either have a like for like refurbishment at £150 or take advantage of the current offer for computer trade ins.

To be honest, I'll be waiting whilst something else breaks and using the refurb option, good though the offer is I'm not doing enough diving to warrant a new one.
Thats a bit of a pisser, ive got the same problem and was quoted £60 odd to get it fixed. Theres now enought lines joined that i cant see the stop depth, depth or deco etc! Was thinking of geting it fixed this year....but for £150 i might as well by a depth gauge and timer!
 

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R.I.P.
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5,709 Posts

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aka,,, Tom Thompson
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3,626 Posts
ive two vr3s , ones very old and used as a work computer , its like a geko witha lighty up screen , ive found the back up to be great in the past , but i cant help but feel they have some new product up their sleeve , its bound to be oled , like evryone else ,,, still like my vr though.
 

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beware of limitations
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3,443 Posts
Consumer Direct - The Sale of Goods Act 1979 as amended

"If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement."
Ah, yes. That is not the same thing as a 6 year firm guarantee. The period is very variable. There's no way you'll get 6 years on a piece of technology.
 

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Technically a diver
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1,200 Posts
Depending on the value of the item, the time it has to last is variable. You wouldn't expect a 50p toy to last 6 years, so it isn't reasonable to claim that it ought to. VR3s are expensive and rugged dive computers, they advertise themselves as 'the last computer you'll ever own', in this case you have a very very good case under the sale of goods act that they should remain working up the 6 year period.
 

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Technically a diver
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1,200 Posts
I once got a full refund on a six year old tv from Asda. I got the refund by quoting the above legislation at their customer services department. Always worth a try.
 
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