I'm starting to wonder whether the vr's are about to be discontinued and a new product launched...
No VR3 Repair Service
I have a fairly old V3.03 VR3 that has a line of dead pixels in the display.
When I asked for quotation last August it was going to be £69 to repair it. At the time I had better things to spend my money on and thought I'd get it repaired for this season. Its more an annoyance than a hinderance.
Anyway, I asked for a re-quote a few weeks ago and apparently there is no repair facillity now. I can either have a like for like refurbishment at £150 or take advantage of the current offer for computer trade ins.
To be honest, I'll be waiting whilst something else breaks and using the refurb option, good though the offer is I'm not doing enough diving to warrant a new one.
When I asked for quotation last August it was going to be £69 to repair it. At the time I had better things to spend my money on and thought I'd get it repaired for this season. Its more an annoyance than a hinderance.
Anyway, I asked for a re-quote a few weeks ago and apparently there is no repair facillity now. I can either have a like for like refurbishment at £150 or take advantage of the current offer for computer trade ins.
To be honest, I'll be waiting whilst something else breaks and using the refurb option, good though the offer is I'm not doing enough diving to warrant a new one.
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Thats the common opinion in our dive club but its not stopping people buying. After all they soldier on and will always be handy for breaking things open and knocking sense into trainees...
VR3 The only dive computer you will ever need 
Yeah right...
Bloody anoys me when they do things like this. I bet that 3.1 version is only about 5-6 years old.
ATB
Mark
Yeah right...
Bloody anoys me when they do things like this. I bet that 3.1 version is only about 5-6 years old.
ATB
Mark
My feeling toVR3 The only dive computer you will ever need
Yeah right...
Bloody anoys me when they do things like this. I bet that 3.1 version is only about 5-6 years old.
ATB
Mark
Have one, in view of the above lie I am not sure I would buy another.
VR Technology..........Bit like politicians really
well, i need to phone them up about mine today. When they find out it's a version 2.1 they'll probably start laughing at me!
Yep I had 2.1s I baught in 2002-2003
ATB
Mark
ATB
Mark
I know someone who owns a less than one year old VRX and it had a fault and they wanted to charge him for an upgrade. I thought most items came with a one year warrenty?
Everything comes with at least a one year warranty. You are also covered under the sale of goods act which means goods must be fit for use for 6 years. Mind you, you'd have a fight on your hands proving it though!I know someone who owns a less than one year old VRX and it had a fault and they wanted to charge him for an upgrade. I thought most items came with a one year warrenty?
I have to add in the interest of fairness, they did carry out the repair after he "had a little chat" with them.I know someone who owns a less than one year old VRX and it had a fault and they wanted to charge him for an upgrade. I thought most items came with a one year warrenty?
Thats a bit of a pisser, ive got the same problem and was quoted £60 odd to get it fixed. Theres now enought lines joined that i cant see the stop depth, depth or deco etc! Was thinking of geting it fixed this year....but for £150 i might as well by a depth gauge and timer!I have a fairly old V3.03 VR3 that has a line of dead pixels in the display.
When I asked for quotation last August it was going to be £69 to repair it. At the time I had better things to spend my money on and thought I'd get it repaired for this season. Its more an annoyance than a hinderance.
Anyway, I asked for a re-quote a few weeks ago and apparently there is no repair facillity now. I can either have a like for like refurbishment at £150 or take advantage of the current offer for computer trade ins.
To be honest, I'll be waiting whilst something else breaks and using the refurb option, good though the offer is I'm not doing enough diving to warrant a new one.
erm. I don't do B2C contracts, but I'd be interested to see where you got such hard-and-fast numbers from?Everything comes with at least a one year warranty. You are also covered under the sale of goods act which means goods must be fit for use for 6 years.
The Guarantee | Consumer Information , that covers SOGAerm. I don't do B2C contracts, but I'd be interested to see where you got such hard-and-fast numbers from?
Consumer Direct - The Sale of Goods Act 1979 as amendederm. I don't do B2C contracts, but I'd be interested to see where you got such hard-and-fast numbers from?
"If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement."
ive two vr3s , ones very old and used as a work computer , its like a geko witha lighty up screen , ive found the back up to be great in the past , but i cant help but feel they have some new product up their sleeve , its bound to be oled , like evryone else ,,, still like my vr though.
I Dont. But i hope i am wrong. I also like my VR3but i cant help but feel they have some new product up their sleeve , its bound to be oled , like evryone else .
Ah, yes. That is not the same thing as a 6 year firm guarantee. The period is very variable. There's no way you'll get 6 years on a piece of technology.Consumer Direct - The Sale of Goods Act 1979 as amended
"If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement."
Depending on the value of the item, the time it has to last is variable. You wouldn't expect a 50p toy to last 6 years, so it isn't reasonable to claim that it ought to. VR3s are expensive and rugged dive computers, they advertise themselves as 'the last computer you'll ever own', in this case you have a very very good case under the sale of goods act that they should remain working up the 6 year period.
you've got to be jokingin this case you have a very very good case under the sale of goods act that they should remain working up the 6 year period.
I once got a full refund on a six year old tv from Asda. I got the refund by quoting the above legislation at their customer services department. Always worth a try.
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