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Good morning all,
I'm having a little bit of a problem with Windows 98 on my fathers computer. Everything was going fine after we installed BT broadband - it still worked - but after reading the FAQ section it suggested that we have a seperate firewall and antivirus software installed.
No problem I thought as I have these at home. The antivirus (AGV - I think) and the firewall (zone alarm) are free issue off the net and work fine on my machine. However after unpackaging them and restarting the 'pooter I noticed the problem.
Windows starts up fine but the moment you try to do anything it all goes black and a little box says "graphic display not supported" or something like that. This is gotten around by pressing escape and you can see windows again. I tried to uninstall the two programs I had just installed but when I press the uninstall icon from the program list it tells me that access is denied. I tried again, this time through the control panel but when I press the "ADD/REMOVE PROGRAMS" icon it says access is denied. In fact when I press anything it says "access is denied"
The most obvious way to solve the problem would be to put in the system restore disk but I've done this before and it erases the hard drive which isn't really an option as it has a load of Dad's work on it (databases and such like - he's a financial advisor).
Does anyone have an idea of what went wrong? and what I can do to work around the solution and get Dad's PC back to it's state of rude health it was in before I ballsed it all up.
Thanks in advance,
Noel
Good morning all,
I'm having a little bit of a problem with Windows 98 on my fathers computer. Everything was going fine after we installed BT broadband - it still worked - but after reading the FAQ section it suggested that we have a seperate firewall and antivirus software installed.
No problem I thought as I have these at home. The antivirus (AGV - I think) and the firewall (zone alarm) are free issue off the net and work fine on my machine. However after unpackaging them and restarting the 'pooter I noticed the problem.
Windows starts up fine but the moment you try to do anything it all goes black and a little box says "graphic display not supported" or something like that. This is gotten around by pressing escape and you can see windows again. I tried to uninstall the two programs I had just installed but when I press the uninstall icon from the program list it tells me that access is denied. I tried again, this time through the control panel but when I press the "ADD/REMOVE PROGRAMS" icon it says access is denied. In fact when I press anything it says "access is denied"
The most obvious way to solve the problem would be to put in the system restore disk but I've done this before and it erases the hard drive which isn't really an option as it has a load of Dad's work on it (databases and such like - he's a financial advisor).
Does anyone have an idea of what went wrong? and what I can do to work around the solution and get Dad's PC back to it's state of rude health it was in before I ballsed it all up.
Thanks in advance,
Noel